Was There a Time When Dr. Papp Exceeded Expectations as Your Dentist?
Early on in my process, I woke up one morning, and I had a temporary, and it had cracked in the middle of the night. I called [Dr. Papp] and it was a 7 o’clock in the morning emergency. He was able to make sure that I was taken care of. He got me right in, and Doc examined me, and he said here’s where you are and here’s what your options are. Where would you like to go? Here’s what it will take to get there.
How Has Your Treatment Improved Your Smile?
On Facebook, you get these memories that pop up. I had one come up, and it was from like five years ago. It was a special occasion. There was my wife, and she was smiling. And there I was next to her, and I had this closed-mouth half-grin, but would never show any teeth. The day before, we were out to dinner, and were like, “Selfie!” We posted it on Facebook and I’m smiling all over the place. I never realized how differently I could feel by taking care of what needed to be done. I never realized that I would feel more confident again, that I could just go out and laugh and smile, and not even realize I was smiling with people.
How Did Dr. Papp Help You Overcome Your Dental Fears?
They understood where I was coming from. They understood my anxiety that I was having about it. I never once doubted my decision to do this here. I was still scared, but I never thought about taking my bib off and running. I know I would stay and I felt like I was in the right hands. And the staff… I can’t say enough about them. I don’t worry so much about smiling anymore. I’m not the person [covering my mouth] or turning my head at the last minute when I know a camera is around. I have a lot more confidence. My headshot for my business was a lot better than my first one. I smile big now.
How Has Dr. Papp Taken Care of Your Family and Their Dental Health?
My son, for many years, has been diagnosed with high-functioning autism. We worry about everything with him. When he goes out into the world to try and get a job, or to go to school, or to get his driver’s license, everyone is always wondering if he’s going to be ok.
We can let him come here on his own. He’s got his driver’s license, he’ll drive over here and get his appointment. He may not be the best person to take care of himself, but they take care of him and I trust them.
As a parent of someone with special needs, it’s hard to trust everybody. And we trust these people.